General Terms

1. You must be at least 21 years old to order from The Website.

2. You agree that the use of The Website is at your sole risk.

3. The Company cannot be held responsible for the actions of persons who purchase its Cannabis Hemp seeds. The Company can sell you cannabis seeds legally for the use of fishing bait additives or as luxury bird food or as souvenirs. Or you may purchase to store, in case the law changes.

4. For your own protection we advise you to inquire about and comply with all local laws and international laws governing the purchase of cannabis seeds in your part of the world. In many countries, it is illegal to germinate these seeds. By ordering, you confirm that you checked your local and international law and it is safe for you to buy and receive cannabis seeds and that the responsibility for that decision rests solely upon you. As The Company's customer, you are prohibited from distributing seeds bought from The Company to countries where possession of and/or trafficking of Cannabis hemp seeds is illegal.

5. We cannot, and will not discuss germination/yields/THC levels (etc.) of seeds, as it is ILLEGAL to germinate seeds in most countries and we cannot be seen to be promoting this. Unfortunately, emails may be ignored and remain unanswered if questions relate to the above and you may be refused a sale should you persist in requesting further information.

6. The Company reserves the right to restrict the access to or sale of certain products depending on the delivery country.

Shopping with Cannatasia

7. The Website will require certain information from you if you want to order from The Company. Please read the Privacy Policy for more detailed information.

8. When you place an order, we may ask you for certain information (i.e., your name, phone number, postal address, email address, card billing name and address, etc.). This information will be kept securely and may be used to:

• process your order
• help fraud prevention, i.e., we check card details with our payment system and reserve the right to refuse orders on that basis
• open and run your account
• We will never collect sensitive information about you without your agreement.

9. You have to ensure to provide true, accurate, current and complete information about yourself. You are prohibited to create an account using the name or email address of another person or company. You are fully responsible and liable for all activities that occur within your Account. You agree to notify The Company immediately of any unauthorized use of your Account or any other breach of security. The Company cannot be held responsible for any loss or damage arising from your failure to comply with these terms.

10. You can place an order with us in the following ways:

• Online via our website

11. If you place an order online, you will automatically receive an email to confirm receipt of your order.

12. Orders are normally processed between 8.30 am and 4.30 pm Monday – Friday, Central Standard time. The Company endeavors to process and ship all orders within 3 business days.

13. If you have not received your tracking number, always remember to check your junk mail folder before contacting us as emails do not always end up in your inbox. You can view your tracking number by logging in to your account under the "Order History" section too. More information about the shipping and tracking of your order can be found in section "Delivery Options" on the website.

Price, Availability and Promotional Items

14. The prices on our website include V.A.T.

15. We always try to make sure that all prices on our website are accurate but errors may occur. We will inform you as soon as possible using the contact details you have provided if we discover any error in pricing of the products you have purchased. You will then have an option to cancel the order or reconfirm your order at the correct price. If we were unable to reach you or you did not get back to us in 10 business days we will cancel your order.

16. We try to keep our stock up to date but we cannot guarantee that any particular product will always be available. Should we run out of a product and we can't complete your order, we will contact you immediately, either by email or by telephone. If you can't wait for your items to arrive, you can choose an alternative to replace the out of stock product, to the same value or more, so your order is shipped immediately and isn't delayed any further. If there is no over product that you would like to exchange it for, we will offer you a refund on the out of stock item.

17. Please make sure all promotional items your order qualifies for are in the shopping cart before checking out. Please contact us if there is any issue.

18. Please be aware that the freebies and/or promotional items may change due to stock availability. We will try to keep these the same or as close to the original item as possible, but sometimes this is out of our control. However, we will substitute all.

19. We may remove any promotional item with no given notice.

20. We cannot reserve any stock unless the payment has been received. This includes orders paid by crypto-currencies. If you make an order and use payment method that is not instant we cannot guarantee you will receive the desired items as they may go out of stock by the time the payment reaches us. We cannot guarantee stock due to volume of orders that are made and unpaid for.

Delivery/Guaranteed Shipping

21. It is the customer's responsibility to enter their address correctly. Please do not use incorrect or false names. Your postal service may not recognize it and therefore will not deliver your package or will refuse to give it to you in case you need to collect it from the mail services. By ordering, you confirm that your delivery and billing names and addresses are correct.

22. The Company offers standard postage and "guaranteed" shipping.

23. Orders to the Contiguous U.S. states take between 3 and 5 business days to arrive. Please contact us if you have not received your package within 10 business days after the delivered date.

24. We use national mail services and the courier services to deliver packages. The order will be shipped within 3 business days with registered or regular mail services.

25. If you are ordering from outside the U.S. and choose standard postage ("Do not add guarantee") and you do not receive your goods within 21 business days (excluding weekends), then please contact us. Once you have done so, we will make inquires with the relevant postal service to try and track down your shipment. However, if we are unsuccessful then we cannot be held responsible for the mail services and you will need to contact them.

26. If you are ordering from outside the U.S. and choose the "Guaranteed" delivery, we guarantee your package for any event of it not arriving to you, and in the event of you not receiving your package within 21 business days after the delivery date (in some cases we may ask to allow more than 21 business days), we will offer to reship or refund your order.

27. Exclusions from our guarantee include the cases when your package is confirmed as delivered, however you claim to have not received it. In this case, you must take this up with the mail service including your mail person to obtain further information where the package was delivered to at your property. Our guarantee is also voided if you enter an incorrect address or invalid name for the delivery address, as it is your responsibility to ensure we have the correct and valid information to ship your package to. 99% of packages arrive through your door; however, if your package requires collecting then it is your responsibility to collect it.

28. If the package has been deemed as "undeliverable as addressed/unable to forward/unclaimed/moved" with the mail services, we will have to wait for the package to be returned to us. If and when it gets back to us we will contact you via email (if email address has not been provided we will call the phone number you have given). The postage cost has to be paid if you want us to reship the returned to us package. We cannot be held responsible if the package is not returned back to us.

29. The cost of the guarantee is non-refundable.

Payment Methods

30. We accept all major credit/debit cards online. Our online sales are 3D Secure, 256-bit encrypted and hacker-safe,  making it a very safe place to enter your details.

31. If paying by card you must enter the invoice/billing address in the billing section and then your delivery name and the address in the delivery details. We also advise to call the card company to register the card and tell them you are purchasing overseas so they can activate it for an international use. We do not accept cards that are not registered for international use if you are ordering outside of the U.S.

32. We accept payments by various crypto currencies including Bitcoin, Litecoin and others. You can place an order online and select your preferred currency at the checkout, you will be given the details for the payment online.

33. The Company is based in the US and we will charge in US Dollars. The final amount in your currency depends on the exchange rate; any further charges incurred will be a bank currency conversion fee that your bank may take for the exchange of the currency.

35. The Company reserve the right to cancel any order made that we believe to be fraudulent. Please ensure you provide us with the correct card billing address and contact details in the event we will need to contact you for this reason.

36. The Company does not store card details.

Returns, Refunds and Cancellations

37. We do not accept returns, however, if there is a problem with your order please contact us.

38. If you receive a product from us that has been damaged during transit, please contact us via email  within 48 hours after the package was delivered. You will need to email us with a clear picture of the damaged product and quote your order number. Once we have received the pictures and examined them we will arrange for a replacement to be sent out to you. You may be required to send the item back to us, we will refund the return postage cost to you in this case.

39. Please keep all packaging that your order arrives in/with in case there is a problem with your shipment. We urge that you do this so we can help rectify the issue.

40. The shipping cost is non-refundable unless you are returning a faulty product, error was made by us or a damaged product was received.

41. You can cancel your order before it is shipped. Should you wish your order to be cancelled please contact us immediately.

42. If your order was stopped and you wish to receive a refund it will be processed on to the same card that was used to pay for the order. The refund may take up to 15 business days to be processed.

43. If you paid for your order by bank wire transfer or one of the cryptocurrencies, we will need your details for the bank account or crypto currency address in order to refund the payment to you.

44. We do not take responsibility and do not cover any extra charges and/or fees, and/or the exchange rate fluctuation that are incurred when processing the refund if the order is cancelled at the customer's request.

45. We do not offer cash refunds for any payments.

46. Please note that the tele-sales law forbids the return of certain goods.

47. We will not replace any products/process any claims 3 months after the order date.

Other

48. Should you wish your account to be deleted from our system please contact us.

49. Your account can be deleted from our system with no notice.